Dynamic Yield Raises an Additional $32M, Expanding its Platform to the Physical World

Dynamic Yield Raises an Additional $32M, Expanding its Platform to the Physical World

The AI-powered omnichannel personalization engine announced a $32M Series D funding round that will allow Dynamic Yield to power individualized experiences beyond web.

Company was also recently named a Leader by Gartner 2018 Magic Quadrant for Personalization Engines

[New York, August 08, 2018] Dynamic Yield, the AI-powered omnichannel personalization platform, today announced it raised $32M in Series D funding led by Viola Growth, with participation from Union Tech Ventures. The funding will enable Dynamic Yield to power individualized experiences beyond web — across kiosks, call centers, POS systems, IoT devices and more as the company sets its sight on becoming the industry’s first personalization anywhere™ platform. This round brings the company’s total funding to $77M.  

Recently, in its research entitled Predicts 2018: Brand Relevance Under Fire, Automation on the Rise, Gartner estimates that “by 2018, organizations that have fully invested in all types of online personalization will outsell companies that have not by more than 30%.” And in its first ever 2018 Magic Quadrant for Personalization Engines, Gartner evaluated 18 solution providers in the market. Dynamic Yield was positioned the highest on the ability to execute axis and furthest on the completeness of vision axis in the Leaders quadrant. Get a copy of the complimentary report at dynamicyeield.com/research/gartner-mq.

“At a time when Amazon Go stores already let shoppers check-out with their smartphones and nearly all airlines have switched to self-service check-in kiosks, it’s hard to imagine a future where almost every customer interaction isn’t personalized,” said Liad Agmon, CEO and Co-Founder of Dynamic Yield. “The truth is, these technologies of the ‘future’ aren’t as far from ubiquity as we may think, and that’s why becoming a core component in experience delivery for brands is the vision for Dynamic Yield as we continue to build a platform that meets the demands of an increasingly connected world.

The latest investment will help to accelerate product innovation in the form of a comprehensive set of personalization APIs, enabling businesses to personalize every digital channel and customer touchpoint at scale. In addition, the round will fuel the expansion of an already vast partner network, doubling down on integrations similar to that of Salesforce Commerce and Marketing Clouds which allows mutual clients to sync and personalize all points along the customer journey.

“Capitalizing on the global digitization trend, eCommerce growth, and personalization as a must-have capability, Dynamic Yield brings a unique, end-to-end personalization platform. With its differentiated capabilities, it has succeeded in acquiring hundreds of global customers, including many of which are top-tier brands,” Natalie Refuah, partner at Viola Growth. “This funding, together with the company’s great technology, skilled entrepreneurs and one of the best management teams we have seen, will allow it to maintain its leadership position in the personalization market, to tap into other verticals, and to continue developing its state-of-the-art technology.” 

Dynamic Yield’s unique personalization technology combines machine learning and predictive algorithms to build customer segments, enabling marketers to increase revenue via personalization, recommendations, automatic optimization & 1:1 messaging across all digital channels including email, web and mobile apps. The platform customizes experiences for more than 600 million users each month for its 200+ brands such as HelloFresh.

“At HelloFresh, experimentation is at the core of everything we do and Dynamic Yield has enabled us to truly optimize online customer journeys,” said Eleanna Smpokou, Senior Product Performance Manager at HelloFresh. “Whether we’re meeting a user for the first time or engaging with loyal subscribers, Dynamic Yield provides us with the tools we need to deliver the freshest possible experiences.”

About Dynamic Yield

Dynamic Yield’s AI-powered omnichannel personalization engine helps marketers increase revenue by automatically personalizing each customer interaction across the web, mobile web, mobile apps and email. The company’s advanced customer segmentation engine uses machine learning to build actionable customer segments in real time, enabling marketers to take instant action via personalization, recommendations, automatic optimization & real-time messaging – in a single platform.

Dynamic Yield personalizes the experiences of more than 600 million users globally and counts industry leaders like IKEA, URBN Brands, and Ocado among its many customers. Based in New York, the company has more than 180 employees in six offices worldwide.

About Viola Growth

Founded in 2008, Viola Growth provides an opportunity for growth stage companies to raise the capital they need to develop and expand. Viola Growth, with over $430M AUM, is managed five-partner team with vast experience in working with management teams to build organic and non-organic growth plans, scale operations, strengthen management teams, and aim to create business partnerships with global leaders. 
Viola Growth is a member of the Viola, Israel’s premier technology-focused Private Equity group with over $2.8B under management. For more information visit violagrowth.com.

About Union Tech Ventures

Union Tech Ventures, an arm of the Union Group, is an Israeli-based technology firm focused on investing in retail and mobility tech. The firm strives to support its portfolio companies to become leaders in their field. Union Tech was an early investor in Mobileye, and notable current investments include Oryx Vision and Via. As a leading Israeli private company, The Union Group’s businesses encompass a wide range of activities, in the automotive sector as the exclusive distributors of Toyota and Lexus in Israel, in retail as the franchisee of H&M of Sweden and Daiso of Japan in Israel, as well as private equity and property development in Israel and abroad.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

Gartner Magic Quadrant for Personalization Engines, Jennifer Polk, Bryan Yeager., 25 July 2018.

Gartner Predicts 2018: Brand Relevance Under Fire, Automation on the Rise, Kirsten Newbold-Knipp | Andrew Frank | Mike McGuire | Charles S. Golvin | Jennifer Polk | Bryan Yeager | Lizzy Foo Kune, 14 November 2017

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