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Customer Experience Statistics

The Age of The Customer Experience

The Age of The Customer Experience

See why online businesses need to align their resources around great CX.

10 Powerful Customer Experience Stats and Insights that You Can’t Ignore

10 Powerful Customer Experience Stats and Insights that You Can’t Ignore

Here are 10 must-know stats and insights to get you thinking about your current and future customer experience strategy.

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Driving Big Results with Personalization

30% increase in conversions
9.7% increase in revenue per user
Double-Digit Uplift in RPU
23% increase in ARPU
18% increase in CTR
15% uplift in purchase per user
14% overall uplift in revenue per user
40% Increase in Conversion Rate on Mobile
Aumento del 40% en la tasa de conversión en teléfonos móviles
15% increase in revenue per user