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Customer Experience Statistics

The Age of The Customer Experience

The Age of The Customer Experience

See why online businesses need to align their resources around great CX.

10 Powerful Customer Experience Stats and Insights that You Can’t Ignore

10 Powerful Customer Experience Stats and Insights that You Can’t Ignore

Here are 10 must-know stats and insights to get you thinking about your current and future customer experience strategy.

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Driving Big Results with Personalization

Double-Digit Growth in Revenue Per Customer
37% Uplift in Performance
8X Increase in Conversion Rate
5X ROI and 20% Conversion Rate Uplift
18% ARPU Uplift from Cart Page
60% Increase in ARPU
$15M Uplift in Gross Profit
6X ROI from PDP Recommendations
15% ARPU Uplift with Personalization
5-7% Uplift in Key Financial Metrics