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Customer Experience Statistics

The Age of The Customer Experience

The Age of The Customer Experience

See why online businesses need to align their resources around great CX.

10 Powerful Customer Experience Stats and Insights that You Can’t Ignore

10 Powerful Customer Experience Stats and Insights that You Can’t Ignore

Here are 10 must-know stats and insights to get you thinking about your current and future customer experience strategy.

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Driving Big Results with Personalization

5-7% Uplift in Key Financial Metrics
20% Increase in SEM Revenue
25% Uplift in Conversions
35% Increase in Sales
43% Uplift in Views-Per-User
14% overall uplift in revenue per user
40% Increase in Conversion Rate on Mobile
15% increase in revenue per user
Double-Digit Growth in Revenue Per Customer
37% Uplift in Performance