Account Director
US-Remote
About Our Account Director
Dynamic Yield is on the lookout for a “dynamic” experienced Account Director to take charge of a few of our select clients, develop and nurture deep stakeholder relations, and to be a bridge between the wants/needs of the client and the dynamo agency you’ll be working for. Far beyond the expectation of just answering some emails and returning a few phone calls, this role requires someone with strong commercial acumen, a proven track record of seeing business deals from beginning to end, and the ability to exude trust and professionalism.
Account Directors are a critical component of success for Dynamic Yield. As a pivotal role of our Sales team, this role is all about people, relationships, and having a meta-awareness of the wants and needs of our clients. We foresee these relationships grow from mutual business arrangements to true partnerships with our clients. As the needs of our clients expand, the Account Director anticipates their growth, offering suggestions, and growing as a critical part of our customers’ success.
The Task-at-Hand:
- Establish and maintain business relationships with key decision makers at accounts in the Americas
- Serve as the main point of contact for client’s issues with their contract and accounts
- Primarily own the negotiation and closing of renewal and up/cross-sell in the Americas client base
Optimal Skills for Success:
- At least 5 years of account management, sales and/or management consulting experience.
- Fluency in the digital marketing space
- Understanding of the commercial aspects of the Software-as-a-Service (SaaS) business
- Excellent client-facing and interpersonal skills
- A knack for building and nurturing VP and C-level relationships at Enterprise accounts
- Excellent presentation skills and the ability to distill complex marketing concepts into simple terms
- A high degree of intellectual curiosity
- The ability to work and thrive in a fast-paced startup environment
- A proven track record of owning and growing commercial account relationships, including renewing business
- Fluency in Spanish a plus
COVID-19 Considerations
We value the safety of each member of our community because we know we’re all in this together. In many locations, which may change over time, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in some locations, only individuals who have been fully vaccinated will be permitted inside Mastercard offices until further notice.
In the US, Mastercard is a government contractor, which may legally require most Mastercard employees to be vaccinated unless a verified approved medical or religious exemption is granted. Further, we are currently making every effort towards having employees return to work in the office 2 days per week, if that makes sense for their team. Everyone must be vaccinated to enter Mastercard offices at this time. Therefore, we expect all candidates to be vaccinated or to be approved for a medical or religious accommodation prior to commencing work at Mastercard.
In the US, Mastercard and Dynamic Yield is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
We don’t skimp on the perks
We invest in our team, making sure everyone is taken care of – from mental and physical health and wellness to ensuring a healthy work-life balance. Here’s a few of our favorites ;)
- Employee wellness programs
- Learning and development programs
- Equipment stipends to comfortably work from home
- Hybrid work model
- Generous paid time off
At Dynamic Yield, our strength lies in our talent. Some of the world’s biggest brands rely on our innovation-led team to empower them to build transformative customer experiences. That’s why we’ve built a globally-recognized, people-centric, award-winning company. And with teams across six countries collaborating to build best-in-class technology, we’re looking for exceptional talent that is ready to be part of something great.
Dynamic Yield is an environment that welcomes all races, sexual orientations, ethnic and cultural backgrounds. As an Equal Opportunity employer, we strive to build a workplace that caters to all personality types.
We don’t skimp on the perks
We invest in our team, making sure everyone is taken care of – from mental and physical health and wellness to ensuring a healthy work-life balance. Here’s a few of our favorites ;)
- Employee wellness programs
- Learning and development programs
- Hybrid work model
- Generous paid time off
At Dynamic Yield, our strength lies in our talent. Some of the world’s biggest brands rely on our innovation-led team to empower them to build transformative customer experiences. That’s why we’ve built a globally-recognized, people-centric, award-winning company. And with teams across six countries collaborating to build best-in-class technology, we’re looking for exceptional talent that is ready to be part of something great.
Dynamic Yield is an environment that welcomes all races, sexual orientations, ethnic and cultural backgrounds. As an Equal Opportunity employer, we strive to build a workplace that caters to all personality types.