Account Director

New York

About Our Account Director

Dynamic Yield is on the lookout for a “dynamic” experienced Account Director to take charge of a few of our select clients, develop and nurture deep stakeholder relations, and to be a bridge between the wants/needs of the client and the dynamo agency you’ll be working for. Far beyond the expectation of just answering some emails and returning a few phone calls, this role requires someone with strong commercial acumen, a proven track record of seeing business deals from beginning to end, and the ability to exude trust and professionalism.

Account Directors are a critical component of success for Dynamic Yield. As a pivotal role of our Sales team, this role is all about people, relationships, and having a meta-awareness of the wants and needs of our clients. We foresee these relationships grow from mutual business arrangements to true partnerships with our clients. As the needs of our clients expand, the Account Director anticipates their growth, offering suggestions, and growing as a critical part of our customers’ success.

The Task-at-Hand:

  • Establish and maintain business relationships with key decision makers at accounts in the Americas
  • Serve as the main point of contact for client’s issues with their contract and accounts
  • Primarily own the negotiation and closing of renewal and up/cross-sell in the Americas client base
  • Report Directly to the VP Sales

Optimal Skills for Success:

  • At least 5 years of account management, sales and/or management consulting experience.
  • Fluency in the digital marketing space
  • Understanding of the commercial aspects of the Software-as-a-Service (SaaS) business
  • Excellent client-facing and interpersonal skills
  • A knack for building and nurturing VP and C-level relationships at Enterprise accounts
  • Excellent presentation skills and the ability to distil complex marketing concepts into simple terms
  • A high degree of intellectual curiosity
  • The ability to work and thrive in a fast-paced startup environment
  • A proven track record of owning and growing commercial account relationships, including renewing business

We don’t skimp on the perks

We invest in our team, making sure everyone is taken care of – from mental and physical health and wellness to ensuring a healthy work-life balance. Here’s a few of our favorites ;)

  • Employee wellness programs
  • Learning and development programs
  • Equipment stipends to comfortably work from home
  • Hybrid work model
  • Generous paid time off

At Dynamic Yield, our strength lies in our talent. Some of the world’s biggest brands rely on our innovation-led team to empower them to build transformative customer experiences. That’s why we’ve built a globally-recognized, people-centric, award-winning company. And with teams across six countries collaborating to build best-in-class technology, we’re looking for exceptional talent that is ready to be part of something great.

Dynamic Yield is an environment that welcomes all races, sexual orientations, ethnic and cultural backgrounds. As an Equal Opportunity employer, we strive to build a workplace that caters to all personality types.

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Account Director - New York - 1509458