Core Capabilities
- Audience ManagementActivate person-level data for targeting
- A/B Testing & OptimizationExperiment anywhere on your digital properties
- PersonalizationMatch content and offers to each customer
- RecommendationsAlgorithmically predict customers’ next purchase
- Email PersonalizationDeliver timely, hyper-personalized emails
- Triggered MessagesReach customers at critical moments
Made for Scale
- Unmatched success servicesDeliver the results you need quickly, with our ongoing success services and solutions
- AdaptML™ technologyPredict customers’ next best products through self-training deep learning AI
- Personalization APIsGive developers the tools they need to build the best customer experiences
- Enterprise solutionsScale with security, privacy, and compliance, made for the enterprise
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Zendesk Integrates with Dynamic Yield
Help your customers resolve issues at their own pace by triggering a content discovery notification widget that seamlessly integrates with your Zendesk’s help center or community forum.
Key Benefits
- Leverage Dynamic Yield’s triggering capabilities to display a targeted notification widget that encourages your customers to quickly and conveniently search for product-related questions during unique moments in time.
Use Case Examples
Reduce support costs and ticket volume by offering help to customers who are struggling at key moments.
Trigger a “Need support?” message on the cart page when customers linger for more than a few seconds, especially on mobile when attention span is low.