About the Webinar
As consumers continue to grapple with the realities of the new normal, ensuring that your customers have a positive experience when shopping both in-person and online is crucial to retailers’ success. As Elkjop has learned first-hand, enabling personalization strategies, such as product recommendations, has helped them generate more than 12% of the online revenue alone and optimizing their search options also resulted in a 33% higher conversion rate. Given these statistics, retailers are now using these features to lock down their user experience and achieve impressive results.
In a conversation led by Dynamic Yield’s Customer Success Manager, Anastasiia Vashkelite, Elkjop’s Senior Web/User Experience Analyst, Julie Nielsen, and FACT-Finder’s Customer Success Director, Artur Wagner, tune in to learn the many strategies that your organization can adopt to bring in new customers, optimize their shopping experiences, and keep consumers coming back for more.
Tune in to learn:
- Why brands can learn from the success of a leading European retailer’s mastery of CX
- The most important features of product discovery across the user experience
- How to optimize user experiences to generate long-term revenue
- The many optimization strategies brands can use to bring their online shops to the next level
About the Speakers
Julie Nielsen, Senior Web/User Experience Analyst, Elkjop
Artur Wagner, Customer Success Director, FACT-Finder
Anastasiia Vashkelite, Customer Success Manager, Dynamic Yield