Resorting the navigation menu based on each visitor’s affinities and preferred categories

Industry

eCommerce

Channel

Web

Impacted Pages

Homepage

Experience Type

Custom Code Experiences

Implementation Effort

Medium
Who:

Large electronics retailer in Germany

Strategy:

In order to ease navigation, promote product discovery, and drive more conversions, the German electronics retailer leveraged Dynamic Yield’s User Affinity algorithm to personalize the order of its side navigation menu based on every visitor’s preferences.

Resorting the navigation menu based on each visitor’s affinities and preferred categories Resorting the navigation menu based on each visitor’s affinities and preferred categories
Hypothesis:

Navigation menus serve as roadmaps for product discovery, allowing users to explore important areas of a site. However, in some cases, they can create unnecessary barriers to the user, perhaps highlighting items that are of no interest to them. By optimizing and reorganizing some elements on the menu based on a user’s affinity or preferences to a particular category, it can decrease the time needed to surface the right product(s) and drive conversions more efficiently.