This webinar will offer a comprehensive framework for evaluating where your organization lies on the personalization maturity journey and provide best practices for aligning your organization to realize maximum ROI from your personalization efforts.
Tune into this exciting session to learn:
- How to assess your current personalization efforts;
- How to structure your team internally to be truly customer-centric;
- How to create a culture of experimentation in your organization; and
- How to deliver personalization use cases with provable ROI.